Privacy Policy

Last updated: June 2026

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1. Introduction

DoodleWarm ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit doodlewarm.com or make a purchase from our store.

By using our website, you agree to the collection and use of information in accordance with this policy.

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2. Who We Are

DoodleWarm is an online retail store selling home gadgets and lifestyle products, operating globally as a dropshipping business. For any privacy-related questions, please contact us at suporte.doodlewarm@gmail.com.

 

3. What Information We Collect

We collect the following types of personal information:

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Information you provide directly:

• Full name

• Email address

• Delivery address

• Phone number (if provided)

• Payment information (processed securely by Stripe — we never store card details)

 

Information collected automatically:

• IP address

• Browser type and version

• Pages visited on our website

• Time and date of visits

• Referring website or source

• Device type (mobile, desktop, tablet)

 

4. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfil your orders

• To send order confirmations and shipping updates

• To respond to customer service enquiries

• To send marketing emails, if you have opted in

• To improve our website and user experience

• To comply with legal obligations

• To prevent fraud and protect the security of our store

 

5. Legal Basis for Processing

We process your personal data under the following legal bases in accordance with the UK General Data Protection Regulation (UK GDPR):

• Contract: Processing is necessary to fulfil your order

• Legitimate interests: To improve our services and prevent fraud

• Consent: For marketing communications, where you have opted in

• Legal obligation: Where required by applicable law

 

6. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties only where necessary to operate our business, including:

• Stripe — to process payments securely

• Wix — our website and store platform

• Shipping and fulfilment partners — to deliver your order

• DSers and AliExpress — our order fulfilment and supplier platforms

• Google — for analytics and advertising purposes

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

 

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our website.

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We use the following types of cookies:

• Essential cookies — necessary for the website to function

• Analytics cookies — to understand how visitors interact with our site (Google Analytics)

• Marketing cookies — to deliver relevant advertising (Google Ads)

 

You can control cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

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8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting and reporting requirements. Order data is typically retained for up to 7 years in accordance with UK tax law.

 

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you

• Right to rectification — request correction of inaccurate data

• Right to erasure — request deletion of your personal data

• Right to restrict processing — request that we limit how we use your data

• Right to data portability — request your data in a portable format

• Right to object — object to processing based on legitimate interests

• Right to withdraw consent — withdraw consent for marketing at any time

To exercise any of these rights, please contact us at suporte.doodlewarm@gmail.com. We will respond within 30 days.

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10. Marketing Communications

If you opt in to receive marketing emails, we will send you updates about new products, promotions and home gadget inspiration. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly at suporte.doodlewarm@gmail.com.

 

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.

 

12. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at suporte.doodlewarm@gmail.com.

 

13. Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. All payment data is encrypted and processed by Stripe, which is PCI DSS compliant.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

 

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

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Email: suporte.doodlewarm@gmail.com
Website: doodlewarm.com